Dubai: Dubai Police has announced that its 33 Smart Police Stations (SPS) provide round-the-clock services to customers across Dubai without human intervention. Customers can access 32 services across four main categories: Criminal Reports and Complaints, Traffic Services and Accidents, Certificates and Permits, and Community Participation and Support.

The Force indicated that the smart stations offer services in multiple languages, reflecting Dubai Police's commitment to serving the emirate's diverse residents and visitors through accessible, smart, and user-friendly solutions. “Whether through SPS, Drive-Thru, Walk-In, or Suburban Police Points, all facilities operate 24/7 in support of Dubai Police's vision of a "Safe City" and a preferred global destination for living, work, and tourism,” they added.

Dubai Police further clarified that customers can file criminal reports via live video link with investigating officers who speak multiple languages, eliminating the need for in-person visits. “Officers guide users through the process and send statements for electronic signing. Services also include inquiries, "Police Eye," and various community-focused services,” they continued.

Key services include: criminal complaints, bounced cheque reports, cybercrime reporting, criminal status certificate, loss certificates, to whom it may concern certificate, traffic clearance certificate, traffic status certificate, corpse entry permit, road closure permit, sailing permit, Police Museum visit permit, reporting obstructing vehicles, and diplomatic services.

It's worth mentioning that the Smart Police Stations were launched as part of the UAE's vision to make Dubai the world's smartest city, and have earned a Guinness World Record as the first of their kind to operate without human intervention.

In support of the Dubai 2040 Urban Master Plan's '20-Minute City' goal — enabling community members to access essential services within a 20-minute commute — Dubai Police has strategically positioned its smart stations to be close to communities, ensuring faster and smarter response times. This approach reinforces Dubai Police's ability to maintain high safety standards and global leadership in smart service delivery, keeping Dubai the safest city at all times and in all circumstances.