Dubai:The Dubai Police has recently launched a remote visual communication service between inmates at the General Department of Punitive and Correctional Institutions in Dubai and their families inside and outside the country.

Brigadier Ali Al Shamali, Director of the General Department of Punitive and Correctional Institutions at Dubai Police, confirmed the new service, launched per the directives of Lieutenant General Abdullah Khalifa Al Marri the Commander-in-Chief of Dubai Police,

is a humanitarian initiative that enables Dubai inmates to communicate with their families, inside and outside the country, in a way that achieves the principle of physical distancing and a full commitment to the precautionary and preventive measures called upon by the Dubai Government in light of the current global COVID-19 crisis. 

Brig. Al Shamali added that Dubai Police has been keen to provide complete logistical support to the inmates so that they can communicate with their loved ones through electronic devices, in cooperation with the General Department of Artificial Intelligence at Dubai Police. He explained that families should first request an online visit through Dubai Police app available on smartphones; they will then receive a text message with a link of the specific date and time for the video call. They later go to Dubai Police official website and connect to the inmates who would be offered the necessary electronic devices to join the call.