UAE:Zulekha Hospital has successfully launched Telemedicine services in UAE for their regional and international patrons. Patients can now easily access medical consultations from the comfort of their homes with this facility. Individuals can book their telephonic or video appointments with the hospital’s multispecialty doctors throughout the day, seven days of the week using any of the eight communication channels including their call center number, website, mobile application, the WhatsApp for Business platform, WhatsApp via the website and social media pages, web chat and the Facebook messenger.

Dedicated officers coordinate with patients and doctors to fix the desired appointments and receive any reports or documentation via the hospital’s WhatsApp for Business platform. Payments can be conveniently made via the hospital’s application. Specialist speaks to patients over an audio/video call and advise necessary course of treatments or investigations required. Once the patient consultation is done, the medicines can be collected or are delivered to their homes by Zulekha pharmacies. Additionally, the free second opinion services are also available on the tele-consultation platform of the hospital.