Dubai: The Dubai Police’s Command and Control Centre received 49,046 calls during the Eid al Fitr holiday, including 35,065 calls on the emergency hotline (999), and 13,981 call on the non-emergency number (901).

Colonel Turki Abdel Rahman bin Faris, Director of the Command & Control Centre at the General Department of Operations in Dubai Police, pointed out that the Dubai Police (901) Call Centre received 481 emails, and 230 messages via "Chat" service. These included inquiring about the provided police services, submitting reports and availing to the various services provided by the Centre. 

"The Command & Control Centre also recorded several traffic accidents including minor, medium and sever accidents, due to motorists' violations of traffic laws such as being distracted while driving, sudden swerving and excessive speeding, failure to leave safe distance when driving behind other vehicles,  and Not giving priority to pedestrians in pedestrian's crossings", bin Faris continued. 

Colonel bin Faris urged the public to understand the difference between 901 and the emergency hotline 999 and be more mindful of the calls they make to the hotline. “People should keep in mind that by calling 999 for a non-emergency matter, they delay police response time to emergency situations,” he added.