Dubai: His Excellency Major General Hareb Al Shamsi, Deputy Commander-in-Chief for Criminal Sector Affairs, Deputy Police, reaffirmed that honesty, integrity, and protecting people’s rights are core values that guide every member of Dubai Police. He said the force is committed to improving field performance and providing high-quality services that make people happy and strengthen their trust in the police.

Field Visits to Police Stations

During a series of field visits to Dubai’s police stations, Maj. Gen. Al Shamsi was joined by His Excellency Major General Eid Muhammad Thani, Assistant Commander-in-Chief for Criminal Investigation Affairs; Brigadier Majid Al Suwaidi, Director of the General Department of Police Stations; Brigadier Saeed Salem Al Madhani, Deputy Director for Specialised Stations; and Brigadier Sultan Abdullah Al Owais, Deputy Director for Deira Stations.

The visit included reviewing the third-quarter performance reports, discussing criminal case statistics, and following up on daily operations to ensure smooth workflow and higher efficiency across all stations.

Continuous Improvement and Professional Excellence
Maj. Gen. Al Shamsi reviewed service performance indicators and praised the dedication and professionalism of officers and staff. He stressed the importance of continuous improvement to keep pace with Dubai’s vision for world-class policing and safety. “Our police officers have shown great discipline and readiness, reflecting the high level of professionalism that defines Dubai Police,” he said.

People’s Rights Come First

“Ensuring people’s happiness and resolving their concerns quickly and fairly are our top priorities,” Maj. Gen Al Shamsi said. “People’s rights are a red line, and every case must be handled with honesty, speed, and professionalism. Serving the community is both a duty and an honour for us all.”

He added that police stations have recently seen an increase in visitors, which calls for even faster response times and closer teamwork among officers to deliver excellent service to the public.

Listening to the Community and Empowering Young Officers

During his visits, Maj. Gen Al Shamsi met several members of the public and listened to their feedback on police services. He emphasised that public opinions help Dubai Police identify opportunities for improvement and build a better service experience. He also encouraged empowering young officers, giving them more responsibility and confidence to make decisions and lead field operations.

Honouring Outstanding Officers

At the end of his tour, Maj. Gen Al Shamsi honoured a number of outstanding employees for their quick response to reports and dedication to community service. He praised their positive spirit and commitment to achieving excellence in their daily duties.

“Success in police work is measured by how much the public trusts and appreciates us,” he concluded. “That trust is what we always strive to earn and maintain at Dubai Police.”